Returns And Refunds

Return and Refund Policy for Limited Bags and Boxes.

Thank you for choosing Limited Bags and Boxes, where we take pride in our exceptional quality and luxurious designs. Your satisfaction is paramount, and we are dedicated to ensuring a seamless shopping experience. However, we understand that there may be times when a return is necessary. Please carefully review our returns policy outlined below.

Return Conditions are as follows :

Initiation of Return:
To initiate a return, please send a detailed email to our customer support team at [email protected] within 5 days of receiving your item. Your email should include your order number, product details, and a comprehensive explanation for the return. This initial step is crucial for us to grasp your concerns and address them appropriately.

Approval Process:
After receiving your return request, our dedicated returns team will assess the situation and respond within 5 business days. We reserve the right to approve or deny return requests based on our evaluation of the circumstances and the information provided.

Unauthorised Returns:
Returns sent back to us without prior authorisation will not be accepted and will not be eligible for a refund or exchange. 

Condition of Returned Items:
All items must be returned in their original, unused condition, with all tags attached and in their original packaging. Items that are returned worn, washed, or altered in any way will not be accepted and will be sent back to the customer at their expense.

Shipping of Returns:
If your return is approved, you will be responsible for shipping the item back to us at your own expense. We recommend using a traceable shipping service and purchasing shipping insurance, as we cannot be held responsible for items that are lost or damaged during return shipping. The return address will be provided upon approval of your return request.

Inspection of Returns:
Our quality assurance team will inspect all returned items to ensure they meet our return conditions. This process may take up to 7 days.

Refunds and Exchanges:
Following a successful inspection, a refund will be issued to your original method of payment or an exchange will be processed as per your request. Please note that it may take some time for your bank or credit card company to process and post the refund.

Contact us for any inquiries regarding our return policy at [email protected] and we will be more than happy to assist you.